KVR - MUNICH again road show.“Please Try Again at 5:59:59 AM” — A Field Report on the Modern Appointment Lottery SystemThere is a special kind of confidence only a government online booking system can have.The confidence that says:“Yes, thousands of people need appointments, but surely only 12 slots exist… and surely we should release them in a way that resembles a surprise casino draw rather than a functional public service.”Welcome to the 6:00 AM appointment ritual. Or more precisely: the 5:49 AM psychological warm-up followed by the 5:59:50 AM panic Olympics. 1/8
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Furious